Laser Lessons - Lesson

Continuous improvement in adult care

Table of Contents

‘Patients and machines: does technology help or hinder empathy and person-centred care?’ on The Health Foundation website

Click to read about the impact that technology-based approaches could have on empathetic, person-centred care.

Table of Contents

Extended Learning

Click to read ‘A quality framework for care homes for adults: For use in self-evaluation, scrutiny, and improvement support’ by the Care Inspectorate.
Find and read ‘Gemba Kaizen: A common sense approach to a continuous improvement strategy’ by Masaaki Imai, published by McGraw-Hill professional, 2nd edition 2012.
Click to find a number of resources on ‘Continuous improvement’ on the ASQ website.
Click to read ‘Creating a culture of continuous improvement’ on the Harvard Business Review website.

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