Continuous improvement in adult care
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Question 1 of 5
Complete the sentence. Breakthroughs are improvements which arise over…
Incremental change
Chance discoveries
Many small changes
Staff involvement
Kaizen is continuous improvement based on:
Speaking with data, managing by facts
Organisational structure and culture
Quality circles
Investors in people
Tools that can be used for continuous improvement include:
Royal Warrants
Pareto Analysis
Prosci’s ADKAR
Stakeholder analysis
Benchmarking uses information to improve:
Performance
Communication
Staff morale
Health and safety
The Deming cycle is:
Plan check do act
Check plan act do
Check act plan do
Plan do check act
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