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Continuous improvement in adult care

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Question 1 of 5

Complete the sentence. Breakthroughs are improvements which arise over…

Chance discoveries

Incremental change

Staff involvement

Many small changes

Kaizen is continuous improvement based on:

Investors in people

Organisational structure and culture

Quality circles

Speaking with data, managing by facts

Tools that can be used for continuous improvement include:

Royal Warrants

Pareto Analysis

Prosci’s ADKAR

Stakeholder analysis

Benchmarking uses information to improve:

Communication

Health and safety

Performance

Staff morale

The Deming cycle is:

Check act plan do

Check plan act do

Plan check do act

Plan do check act

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