Be able to communicate effectively with others
Table of Contents
- Tutorial Video
- Reading Materials
- ‘The Care Certificate: Communication’ from Skills for Care
- ‘Communication skills in social care’ from Skills for Care
- ‘Clarifying and Clarification’ from Skills You Need
- ‘Barriers to effective communication’ from Skills You Need
- ‘Effective communication’ on the Help Guide website
- Presentation
- Good Practice Example
- Interactive Quiz
- Evidence Opportunities
- Extended Learning
- This article from the British Heart Foundation, although aimed at clinicians, features healthcare professionals from primary and secondary care sharing expert tips on building positive relationships with patients.
- This document is the ‘NHS England Accessible Information and Communication Policy’. Read it and make notes information relevant to your role.
- This guidance from the National Institute for Health and Care Excellence (NICE) is on ‘Home care: Delivering personal care and practical support to older people living in their own home’. Click to read more about communication.
- Think And Challenge
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