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Be able to communicate effectively with others
Table of Contents
This guidance from the National Institute for Health and Care Excellence (NICE) is on ‘Home care: Delivering personal care and practical support to older people living in their own home’. Click to read more about communication.
Table of Contents
Tutorial Video
Reading Materials
‘The Care Certificate: Communication’ from Skills for Care
‘Communication skills in social care’ from Skills for Care
‘Clarifying and Clarification’ from Skills You Need
‘Barriers to effective communication’ from Skills You Need
‘Effective communication’ on the Help Guide website
Presentation
Good Practice Example
Interactive Quiz
Evidence Opportunities
Extended Learning
This article from the British Heart Foundation, although aimed at clinicians, features healthcare professionals from primary and secondary care sharing expert tips on building positive relationships with patients.
This document is the ‘NHS England Accessible Information and Communication Policy’. Read it and make notes information relevant to your role.
This guidance from the National Institute for Health and Care Excellence (NICE) is on ‘Home care: Delivering personal care and practical support to older people living in their own home’. Click to read more about communication.
Think And Challenge
