Understand negotiation in a business environment
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Negotiation is:
Establishing boundaries
Getting the best price
Dividing resources
A skill that must be learnt
Integrative negotiation means that
I lose, you win
We both lose
We both win
I win, you lose
The choice of a negotiation strategy depends on the
Location of the organisations
Profitability of the business
Quality of the product
Possibility of future business
Before the negotiation process begins it is important to
Prepare
Compromise
Listen
Communicate
Which one of the following is not a component of negotiation tactics?
Business efficiency
Making concessions
Exchanging information
Bargaining
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