Understand negotiation in a business environment
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Negotiation is:
Establishing boundaries
Dividing resources
Getting the best price
A skill that must be learnt
Integrative negotiation means that
I win, you lose
We both win
I lose, you win
We both lose
The choice of a negotiation strategy depends on the
Location of the organisations
Profitability of the business
Quality of the product
Possibility of future business
Before the negotiation process begins it is important to
Prepare
Listen
Communicate
Compromise
Which one of the following is not a component of negotiation tactics?
Exchanging information
Business efficiency
Making concessions
Bargaining
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