Understand negotiation in a business environment
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Negotiation is:
Establishing boundaries
Dividing resources
A skill that must be learnt
Getting the best price
Integrative negotiation means that
We both win
We both lose
I lose, you win
I win, you lose
The choice of a negotiation strategy depends on the
Location of the organisations
Quality of the product
Possibility of future business
Profitability of the business
Before the negotiation process begins it is important to
Prepare
Listen
Communicate
Compromise
Which one of the following is not a component of negotiation tactics?
Business efficiency
Bargaining
Making concessions
Exchanging information
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