Laser Lessons - Lesson

P5DMALC27-1

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Question 1 of 5

A quality strategy formalises quality:

Stakeholders

Management

Trilogy

Control

Quality management is the act of overseeing all quality:

Regulations

Control

Paperwork

Activities and tasks

Which of the following areas of an organisation embraces quality? Select three answers.

Non-governmental organisations

Lone workers

Customer service

Project teams

Strategic planning

What three things do the Quality Management Principles (2015) include?

Active participation

Engagement of people

Relationship management

Mutual funds

Continual improvement

Approaches to Quality Management include:

Contracts of Employment

The Equality Act

Health and Safety

Six Sigma

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Think And Challenge

It is rare that there is just one way to respond to a scenario or situation, so do not consider that the response you have chosen to this scenario will be judged as right or wrong. Share your scenario with a work colleague and ask them to tell you if they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your tutor.