P5DMALC27-1
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Question 1 of 5
A quality strategy formalises quality:
Control
Stakeholders
Trilogy
Management
Quality management is the act of overseeing all quality:
Regulations
Paperwork
Control
Activities and tasks
Which of the following areas of an organisation embraces quality? Select three answers.
Non-governmental organisations
Project teams
Strategic planning
Customer service
Lone workers
What three things do the Quality Management Principles (2015) include?
Relationship management
Active participation
Continual improvement
Engagement of people
Mutual funds
Approaches to Quality Management include:
The Equality Act
Six Sigma
Health and Safety
Contracts of Employment
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