P5DMALC27-1
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Question 1 of 5
A quality strategy formalises quality:
Stakeholders
Management
Trilogy
Control
Quality management is the act of overseeing all quality:
Regulations
Control
Paperwork
Activities and tasks
Which of the following areas of an organisation embraces quality? Select three answers.
Non-governmental organisations
Lone workers
Customer service
Project teams
Strategic planning
What three things do the Quality Management Principles (2015) include?
Active participation
Engagement of people
Relationship management
Mutual funds
Continual improvement
Approaches to Quality Management include:
Contracts of Employment
The Equality Act
Health and Safety
Six Sigma
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