Laser Lessons - Lesson

P5DMALC27-1

Table of Contents

Your Score: 0/5

Question 1 of 5

A quality strategy formalises quality:

Management

Trilogy

Control

Stakeholders

Quality management is the act of overseeing all quality:

Regulations

Paperwork

Control

Activities and tasks

Which of the following areas of an organisation embraces quality? Select three answers.

Project teams

Strategic planning

Non-governmental organisations

Customer service

Lone workers

What three things do the Quality Management Principles (2015) include?

Mutual funds

Relationship management

Engagement of people

Continual improvement

Active participation

Approaches to Quality Management include:

Health and Safety

The Equality Act

Contracts of Employment

Six Sigma

Quiz Complete!

You scored: 0 out of 5

Table of Contents

Think And Challenge

It is rare that there is just one way to respond to a scenario or situation, so do not consider that the response you have chosen to this scenario will be judged as right or wrong. Share your scenario with a work colleague and ask them to tell you if they think you have responded appropriately. Ask them to challenge your response if necessary. You do not need to submit this task for assessment unless asked to do so by your tutor.