P5DMALC27-1
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Question 1 of 5
A quality strategy formalises quality:
Trilogy
Control
Stakeholders
Management
Quality management is the act of overseeing all quality:
Activities and tasks
Regulations
Paperwork
Control
Which of the following areas of an organisation embraces quality? Select three answers.
Non-governmental organisations
Lone workers
Strategic planning
Customer service
Project teams
What three things do the Quality Management Principles (2015) include?
Active participation
Continual improvement
Engagement of people
Mutual funds
Relationship management
Approaches to Quality Management include:
The Equality Act
Health and Safety
Six Sigma
Contracts of Employment
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